Information We Collect

When you interact with virestonova's platform, we collect several types of information to provide you with personalized budget risk management services. This includes personal details you provide directly, such as your name, email address, phone number, and financial preferences when you create an account or contact us for support.

We also gather technical information automatically through your use of our website and services. This encompasses your IP address, browser type, device information, pages visited, and interaction patterns within our platform. Additionally, we collect financial data you choose to share, including budget categories, spending patterns, and risk tolerance levels to deliver relevant insights.

How We Use Your Information

Your information serves multiple purposes in delivering effective budget risk management solutions. We use personal data to create and maintain your account, provide customer support, and send important service notifications. Financial information helps us generate personalized risk assessments and budget recommendations tailored to your specific circumstances.

Technical data allows us to improve our platform's performance, identify potential security issues, and develop new features based on user behavior patterns. We may also use aggregated, anonymized data for research purposes to better understand budget management trends and enhance our services for all users.

Information Sharing and Disclosure

virestonova maintains strict policies regarding information sharing. We only share your personal data in specific, limited circumstances that directly benefit your experience or comply with legal requirements. Service providers who help us operate our platform, such as cloud hosting services and email providers, may access your information under strict confidentiality agreements.

If you choose to integrate third-party financial tools with your virestonova account, we'll share necessary information to enable those connections, but only with your explicit permission. We may disclose information when required by Australian law, court orders, or to protect the safety and security of our users and platform.

In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity, but we'll notify you beforehand and ensure the same privacy protections continue to apply.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information. Our systems use industry-standard encryption for data transmission and storage, including SSL/TLS protocols for web communications and AES encryption for stored data. Access to your information is restricted to authorized personnel who need it to provide services.

Our security infrastructure includes regular security audits, vulnerability assessments, and continuous monitoring for suspicious activity. We maintain secure data centers with physical access controls and backup systems to prevent data loss. However, no online service can guarantee absolute security, and we encourage users to maintain strong, unique passwords and enable two-factor authentication when available.

Your Rights and Control

Under Australian privacy laws, including the Privacy Act 1988, you have several rights regarding your personal information. You can request access to the personal data we hold about you, ask for corrections to inaccurate information, and in certain circumstances, request deletion of your data from our systems.

You can modify your account settings at any time through our platform, including updating personal information, changing communication preferences, and adjusting privacy settings. If you wish to close your account entirely, we'll delete your personal information within 30 days, though we may retain certain data as required by law or for legitimate business purposes.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner if you believe we've mishandled your personal information. We're committed to addressing any concerns promptly and transparently.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically maintained while your account remains active, plus an additional period to handle any potential issues or legal requirements. Financial data used for risk assessments is generally kept for five years after account closure, in line with financial services regulations.

Some of our service providers operate outside Australia, which means your information may be processed or stored in other countries. When this occurs, we ensure these providers meet Australian privacy standards through contractual agreements and only work with companies in countries with adequate privacy protections.

You can request specific information about where your data is stored and processed by contacting our privacy team. We maintain detailed records of data transfers and can provide transparency about how your information is handled globally.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services. Essential cookies are necessary for basic website functionality, including maintaining your login session and remembering your preferences. These cookies cannot be disabled without affecting the platform's operation.

We also use analytics cookies to understand how users interact with our website, which pages are most popular, and where improvements can be made. Marketing cookies help us display relevant information and track the effectiveness of our outreach efforts. You can control non-essential cookies through your browser settings or our cookie preference center.

Third-party cookies may be present from integrated services like customer support chat systems or security providers. These are governed by their respective privacy policies, and we carefully vet all third-party integrations to ensure they meet our privacy standards.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.

Minor updates, such as clarifications or formatting changes, may be made without advance notice, but we'll always maintain the current date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

This policy was last updated in March 2025 and reflects our current practices and legal obligations. Previous versions are available upon request for reference purposes.